Returns And Refunds

30-day returns and exchanges

Eligible items may be returned within 30 days of delivery. Items must be unused and unwashed, in their original condition and packaging, with tags attached.

A $9.95 handling fee applies to refund returns. Exchanges are free. Refunds are issued to the original payment method after returned items are received and inspected.

For approved returns, follow the return instructions provided by OHSIO. Original shipping charges and any return shipping costs are non-refundable.

Non-returnable: Last Chance items, Swatches, Tote Bag, Pet Hair Remover, replacements and free gifts.

For help, contact support@ohsio.store.